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How to Update Your Personal Information

Keeping your account details accurate is important for security and compliance purposes.

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What You Can Update

From your NEOMAAA Client Portal, you can view and update:

  • Name

  • Phone number

  • Country and citizenship

  • Date of birth

  • Password recovery question and answer

How to Update

1. Log in to the Client Portal at account.neomaaa.com

2. Go to Settings → Personal Info

3. Update the fields you need to change

4. Click Submit

Note: Your email address is displayed but may require contacting Support to change.

Important Notes

  • Name changes require submitting a support ticket with a legal document showing the name change (e.g., marriage certificate, court order).

  • Address changes may require a new proof of address document (utility bill or bank statement dated within the last 3 months).

  • Some changes may require re-verification for security purposes.

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