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Account security best practices

Follow these recommendations to keep your NEOMAAA account secure.

Updated over a month ago

Use a strong password

  • Use at least 12 characters

  • Include uppercase letters, lowercase letters, numbers, and special characters

  • Do not reuse passwords from other websites or services

  • Change your password every 3–6 months

Set up password recovery

Set a password recovery question to help you regain access if you forget your password:

1. Go to Settings → Personal Info

2. Enter a password recovery question and answer

3. Click Submit

Protect your MetaTrader 5 credentials

  • Never share your MT5 login number and password with anyone

  • Only save your password on personal, secure devices

  • Log out of MT5 when using shared computers

  • Use the investor (read-only) password if you need to share your account view

Be cautious of phishing

  • NEOMAAA will never ask for your password via email, phone, or chat

  • Always access your account by typing the NEOMAAA URL directly in your browser

  • Do not click on links in suspicious emails claiming to be from NEOMAAA

  • Report any suspicious communications to [email protected]

Device security

  • Keep your operating system and browser up to date

  • Use antivirus software on your trading devices

  • Avoid trading on public Wi-Fi networks

  • Lock your phone and computer when not in use

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