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Account Security Best Practices

Follow these recommendations to keep your NEOMAAA account secure.

Updated today

Use a Strong Password

  • Use at least 12 characters

  • Include uppercase letters, lowercase letters, numbers, and special characters

  • Don't reuse passwords from other websites or services

  • Change your password every 3-6 months

Set Up Password Recovery

Set a Password Recovery Question to help you regain access if you forget your password:

1. Go to Settings → Personal Info

2. Enter a Password Recovery Question and Answer

3. Click Submit

Protect Your MT5 Credentials

  • Never share your MT5 login number and password with anyone

  • Only save your password on personal, secure devices

  • Log out of MT5 when using shared computers

  • Use the Investor (read-only) password if you need to share your account view

Be Cautious of Phishing

  • NEOMAAA will never ask for your password via email, phone, or chat

  • Always access your account by typing the NEOMAAA URL directly in your browser

  • Don't click on links in suspicious emails claiming to be from NEOMAAA

  • Report any suspicious communications to [email protected]

Device Security

  • Keep your operating system and browser up to date

  • Use antivirus software on your trading devices

  • Avoid trading on public Wi-Fi networks

  • Lock your phone and computer when not in use

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