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How to Submit Your Verification Documents

Follow these steps to upload your documents and complete the KYC process.

Updated today

Step-by-Step Guide

1. Log in to the NEOMAAA Client Portal

2. Navigate to Verification or KYC section

3. You will see two upload areas: Proof of Identity and Proof of Address

4. Click Upload for each document type

5. Select the file from your device (photo or scan)

6. Make sure the image is clear, all corners are visible, and text is readable

7. Click Submit to send your documents for review

Accepted File Formats

  • JPEG / JPG

  • PNG

  • PDF

Maximum file size: 10 MB per document.

Tips for a Successful Upload

  • Use good lighting when taking photos of documents

  • Avoid glare or shadows on the document

  • Make sure all text is legible

  • Include all four corners of the document in the photo

  • Don't use filters or edit the images

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