Document 1: Proof of identity (POI)
You need one of the following valid, unexpired documents:
Passport — Must show your full name, photo, date of birth, and expiration date
Driver's license — Both front and back, showing your full name and photo
National ID card — Both front and back
Requirements:
The document must be valid (not expired)
All four corners of the document must be visible
The photo and text must be clear and readable
Do not cover or obscure any parts of the document
Document 2: Proof of address (POA)
You need one of the following documents dated within the last 3 months:
Utility bill — Electricity, water, gas, internet, or phone bill
Bank statement — From a recognized bank showing your name and address
Government-issued letter — Tax notice, municipal letter, or similar official correspondence
Requirements:
Must show your full name and residential address
Must be dated within the last 90 days
Must be issued by a recognized institution
Screenshots of digital statements are accepted if they include all required information
Documents not accepted
Mobile phone screenshots of bills without official headers
Handwritten documents
Documents in a language we cannot verify (contact Support for guidance)
Expired documents