To protect your account, email changes are only available for users with a KYC-verified profile.
What you need
KYC must be completed on your current email.
A video of yourself holding:
The original ID used for KYC
A handwritten sign showing:
- The new email address
- The date of the request
Send this verification from both email addresses:
Your current email
Your new email to be registered.
Where to send it
Email everything to: [email protected]
Once reviewed and approved, your email will be updated within 48 hours.