Yes. An account is considered inactive if no trades are placed for 30 consecutive days. After 30 days of inactivity, the account will be permanently deactivated and cannot be recovered.
Additionally, accounts may also be deactivated if there is a breach of NeomAAA Funds' risk management protocols. This includes breaches of established risk limits, such as exceeding the daily drawdown limit (typically set at 5% of the starting day’s balance), which could trigger account closure regardless of whether the account is profitable.
It is important to note that automatic account creation during platform migrations, such as transitioning from Tradelocker to MT5, may result in additional accounts. These automatically created accounts are fully active and are subject to these same inactivity and risk management policies from the moment they are generated.
How to Keep Your Account Active?
Simply place at least one trade within the 30-day period to avoid deactivation. Traders can always check their inactivity days counter inside the account dashboard.
How to avoid account deactivation?
Strict adherence to the platform's comprehensive risk management guidelines is paramount. This includes actively managing trades to stay within all defined risk limits, such as the daily drawdown, and understanding all related protocols.
Além disso, os utilizadores devem estar cientes de que transições de plataforma, como migrações do Tradelocker para o MT5, podem resultar na criação automática de várias contas ou de contas promocionais. É responsabilidade do utilizador monitorizar ativamente todas as contas registadas no seu perfil para garantir que cada uma permaneça em conformidade com as políticas de inatividade e as regras de gestão de risco. A monitorização proativa destas contas adicionais é essencial, uma vez que as políticas se aplicam a cada conta individualmente a partir do momento da sua criação.