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Best practices for account security

Atualizado na última hora

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Use a strong password

  • Use at least 12 characters

  • Include uppercase letters, lowercase letters, numbers, and special characters

  • Do not reuse passwords from other websites or services

  • Change your password every 3–6 months

Configure password recovery

Configure a password recovery question to help you regain access if you forget your password:

1. Go to Settings → Personal Information

2. Enter a password recovery question and answer

3. Click Submit

Protect your MT5 credentials

  • Do not share your MetaTrader 5 login number and password with anyone

  • Save your password only on personal and secure devices

  • Log out of MT5 when using shared computers

  • Use the Investor password (read-only) if you need to share account viewing access

Be careful with phishing

Atenção: NEOMAAA nunca solicitará sua senha por email, telefone ou chat.

  • Always access your account by typing the NEOMAAA URL directly into your browser

  • Do not click links in suspicious emails claiming to be from NEOMAAA

  • Report any suspicious communication to [email protected]

Device security

  • Keep your operating system and browser updated

  • Use antivirus software on your trading devices

  • Avoid trading on public Wi-Fi networks

  • Lock your phone and computer when not in use

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