What Is Slippage?
Slippage occurs when your order is executed at a price different from the price you requested. This can happen during:
High volatility (news events, market opens)
Low liquidity periods
Large order sizes that exceed available liquidity at one price level
Slippage can be positive (better price) or negative (worse price).
How to Minimize Slippage
Trade during peak hours: London-New York overlap (12:00-16:00 UTC) has the highest liquidity
Avoid trading during major news: Check the economic calendar before placing orders
Use limit orders: Instead of market orders, use limit orders to specify the exact price
Reduce position size: Smaller orders are more likely to be filled at the desired price
Use a Raw Account: Priority ECN/STP routing provides access to deeper liquidity pools
Reporting Execution Concerns
If you believe an order was executed incorrectly:
1. Note the order ticket number from the Trade History tab
2. Record the expected price and actual execution price
3. Take a screenshot showing the relevant details
4. Submit a support ticket within 5 business days
NEOMAAA's compliance team will review the execution and respond with their findings.